BERA

Product Designer Consultant CRM Analyst Product Designer Consultant CRM Analyst

BARUT

AB O UT

Hi, I'm Bera. I've been in CRM & Data Analysis for over 2 years, focusing on CX, Loyalty & Retention, and Customer Marketing.

I'm currently improving myself in Product Design, UX/UI Design, and Frontend Development.

W O RKS

Bayer

CRM Analyst • 2024-2025

Led Turkey's CRM digital transformation, transitioning from Salesforce eCIP to GI. Conducted UX workshops, structured datasets, and implemented cloud solutions to enhance sales team efficiency and user engagement.

recetebul.com

Product Design • 2023-2024

Led UX/UI design and implemented core UX/UI flows for recetebul.com, a leading platform for young physicians in Türkiye, ensuring a seamless user experience during its initial launch and rapid growth phase.

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Caffè Nero

Consultant & CRM Analyst • 2023-2024

Designed and implemented data-driven CRM strategies that improved customer engagement, retention, and campaign effectiveness.